Privacy Policy

Welcome to Alpha Zero One Studio (“A01 Studio”, “we”, “our”, or “us”). We operate the website a01.in and our products including Creador (available at creador.a01.in). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide to us, including:

• Contact Information: Name, email address, company name, and any other information you submit through our contact form.
• Communications: Content of messages or emails you send us.
• Account Information: If you create an account for any of our products (e.g., Creador), we collect your username, email, and password (hashed).

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• Log Data: IP address, browser type, browser version, pages visited, time and date of your visit, time spent on pages, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and gather analytics data. See Section 6 for details.
• Device Information: Hardware model, operating system, unique device identifiers.

1.3 Information from Third Parties

We may receive information about you from third-party services such as:

• Analytics providers (e.g., PostHog, Vercel Analytics)
• Social media platforms (if you interact with our social profiles)
• Payment processors (if applicable, for our paid products)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To send you project proposals and follow-up communications
• To provide, maintain, and improve our products and services
• To understand how visitors use our website (analytics)
• To send you relevant updates, newsletters, or promotional content (you may opt-out at any time)
• To detect, investigate, and prevent fraudulent or illegal activity
• To comply with legal obligations and enforce our terms
• To personalize your experience on our website and products

3. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for processing your personal data includes:

• Consent: Where you have given explicit consent (e.g., newsletter sign-up).
• Contract: Where processing is necessary to perform a contract with you.
• Legitimate Interests: To improve our services, detect fraud, and communicate with you.
• Legal Obligation: Where required by applicable law.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist in operating our website and services (e.g., hosting providers, email services, analytics platforms). These providers are contractually obligated to keep your information confidential.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
• Protection of Rights: To protect the rights, property, or safety of A01 Studio, our users, or the public.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Contact form submissions are typically retained for 2 years. Account data for our products is retained for the duration of your account plus 90 days after deletion.

6. Cookies and Tracking

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly. You cannot opt out of these.
• Analytics Cookies: Help us understand how visitors interact with our website. These are used by tools like PostHog.
• Preference Cookies: Remember your settings and preferences.

You can control cookies through your browser settings. Note that disabling cookies may affect some features of our website.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• TLS/SSL encryption for all data in transit
• Encrypted storage of sensitive data at rest
• Regular security audits and vulnerability assessments
• Restricted access to personal data on a need-to-know basis
• Secure password hashing (bcrypt/Argon2)

No method of transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data (“right to be forgotten”).
• Restriction: Request that we limit how we process your data.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to certain types of processing, including direct marketing.
• Withdraw Consent: Withdraw previously given consent at any time.

To exercise any of these rights, please contact us at alpha01.studio+privacy@gmail.com. We will respond within 30 days.

9. Children's Privacy

Our services are not directed to individuals under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it promptly.

10. International Transfers

Your information may be processed and stored on servers located outside your country of residence, including in India and the United States. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Third-Party Links

Our website may contain links to third-party websites (such as Creador, social media platforms, etc.). We are not responsible for the privacy practices of these websites and encourage you to review their respective privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Privacy Email: alpha01.studio+privacy@gmail.com
• General Inquiries: alpha01.studio@gmail.com
• Website: a01.in/contact
• Company: Alpha Zero One Studio, India